Terms & Conditions

1. General

By accessing or using www.theclassycrate.in, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please do not use the website or place an order through it.

2. Products

We make reasonable efforts to display our products, including colours, photographs, dimensions, and descriptions, as accurately as possible.

However, actual colours and appearance may vary slightly depending on your device, screen settings, lighting, photography, and the nature of the materials used.

Handcrafted products may also have minor variations in colour, texture, shape, or finish. Such variations are a natural characteristic of handcrafted products and should not necessarily be considered defects.

3. Product Availability

Products are subject to availability.

We reserve the right to modify, discontinue, or temporarily remove any product from the website without prior notice.

4. Prices

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct any pricing, product information, or description errors.

If an order has been placed based on an obvious pricing or information error, we may contact the customer before processing the order.

5. Orders

Placing an order on our website constitutes a request to purchase the selected products. An order is subject to acceptance and availability.

We reserve the right to cancel or decline an order in certain circumstances, including:

1. Product unavailability
2. Pricing or listing errors
3. Incorrect customer information
4. Suspected fraudulent activity
5. Delivery restrictions
6. Other operational reasons

If we cancel an order after payment has been received, the applicable amount will be processed for a refund, as appropriate.

6. Payments

Customers are responsible for providing accurate information during checkout.

Orders will be processed after successful payment confirmation, where applicable.

Payment processing may be handled by third-party payment service providers. Such providers may have their own terms and conditions and privacy policies.

7. Shipping & Delivery

Delivery timelines provided on the website are estimates and may vary depending on the delivery location, courier operations, weather conditions, public holidays, and other circumstances beyond our reasonable control.

The Classy Crate shall not be responsible for delays caused by third-party logistics providers or circumstances beyond our reasonable control.

8. Damaged Products

Customers must follow the damage-claim procedure described in our Returns & Replacement Policy.

For damage-related claims, an unboxing video is required and must be submitted within 48 hours of delivery.

Claims that do not follow the applicable procedure may not be eligible for replacement or resolution.

9. Intellectual Property

All content available on www.theclassycrate.in, including but not limited to:

1. Product photographs
2. Brand elements
3. Logos
4. Graphics
5. Designs
6. Written content
7. Product descriptions
8. Website layout
9. Videos

is owned by or licensed to The Classy Crate unless otherwise stated.

Such content may not be copied, reproduced, modified, distributed, published, or commercially used without prior written permission from The Classy Crate.

10. Website Use

You agree not to use our website for unlawful purposes or attempt to interfere with its normal operation, security, or functionality.

You must not attempt to gain unauthorised access to any part of the website, its systems, or related services.

11. Third-Party Services

Our website may use third-party services, including payment gateways, logistics providers, analytics tools, and other service providers.

The use of such services may be subject to the respective third party's terms and privacy policies.

The Classy Crate is not responsible for the policies, practices, or services of third-party providers.

12. Limitation of Liability

To the extent permitted by applicable law, The Classy Crate will not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, natural events, technical failures, or interruptions to third-party services.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions from time to time.

The latest version will be published on our website and will apply from the date of publication unless otherwise stated.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts in Kerala, India.

15. Contact Us

The Classy Crate

Email: theclassycrateindia@gmail.com
WhatsApp: +91 94471 92213
Website: www.theclassycrate.in